Serving the musical community since 1985

Restoration is the art of transforming tired, old, worn-out acoustic pianos to their former glory

If you have an older piano that you cherish but which no longer looks or performs at its best, why not consider a restoration?

Complete rebuilding typically includes:

  • Complete disassembly of the instrument.
  • Repair or replacement of soundboard, bridges, and pinblock, as well as repair of any structural damage to the case.
  • Replacement of all strings and tuning pins.
  • Thorough restoration of action and damper system, including replacement of hammers, many action parts, springs, and most felt.
  • Rebuilding of the pedal and trapwork system, including replacement of all worn felt, leather, and metal parts.
  • Refinishing of case and plate, polishing or replating of all hardware, and replacement of all decals, felt trims, and rubber buttons.
  • Complete action regulation, tuning, and voicing.
  • Multiple tunings to stabilize new strings.

For more information, or to get a quote, please call 780-484-3170

The Steinway Restoration Center — The Right Choice for any Steinway


The Steinway Restoration Center is the only authorized Steinway piano rebuilder in the world — and the only place where you are guaranteed that 100% genuine Steinway parts will be used to restore your Steinway Piano. We accept pianos from institutions, piano technicians, and retailers, as well as from private owners.

All work is backed by an all-inclusive 5-year Steinway warranty — the same as a brand new Steinway. And importantly, for future investment appraisal or sale, you’ll receive a dated certification record indicating that your piano has been restored by Steinway & Sons using 100% genuine Steinway parts. Whether your cherished Steinway is in need of custom refinishing, or replacement of the action or soundboard, it couldn’t be in better hands — the hands that originally built it.

The location of your piano in need of restoration is not important — as we regularly have pianos shipped to our factory/restoration center from all over the world and back to the owner in pristine, restored condition. If you are considering the restoration of your Steinway piano, the only option that ensures your piano will continue to live up to the legacy of the Steinway & Sons trademark adorning it is the Steinway Restoration Center.

A Full Restoration

When you restore your Steinway piano using the Steinway Restoration Center, not only are you guaranteed 100% genuine Steinway parts, but you’re guaranteed replacement of key parts — not repair of old parts or polishing of old hardware. For example, a complete new genuine Steinway action is used to replace the old — we never simply repair the existing action. And we replace all of the hardware on the piano with genuine Steinway parts, whereas someone else might polish the existing hardware to look new, when it might be many years old, worn, and in need of replacement. If you restore your Steinway piano somewhere else, at the very minimum you will not be getting a genuine Steinway & Sons diaphragmatic soundboard (the lifeblood of the instrument). Steinway NEVER sells its soundboards — so if you restore your piano somewhere else it may still have the Steinway & Sons trademark logo on it, but if it doesn’t have a genuine Steinway & Sons soundboard, it has lost the internal magic that makes it a Steinway.


Seven Types of Used Steinway Pianos


- Every seller, piano dealer, and technician will classify a used Steinway piano in a different way; but, for the sake of this guide, we’ve broken it into seven simple categories.


A used Steinway piano that has never been restored. Typically, the piano is not in playing condition, if it will play at all. The piano has been neglected, damaged or compromised, and has had no annual maintenance for an extended period of time.


This is a Steinway that has had parts repaired over time without replacing any major components. The piano has been maintained and is still capable of being played daily, but major parts will likely need replacing in the near future.


A rebuilt Steinway is a piano in which all the components have been rebuilt to its original condition. Some major components commonly rebuilt are the soundboard, bridges, and action parts, as well as the case.



A Stein-Was is a used Steinway piano that has had one or more parts replaced with non-Steinway parts. Therefore, it was a Steinway piano; now it isn’t.


An original used Steinway piano is one that has never had any parts replaced since it was manufactured. Typically, these are less than 20 years old.


Factory Restoration

A Steinway piano that was restored by the Steinway Restoration Center in New York City and had the original parts replaced with genuine Steinway parts.

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