1. A STANDARD OF EXCELLENCE
Steinway & Sons is known as the standard of excellence. This standard is evident not only in the pianos, but in the way we serve you. We don’t engage in sales tactics that involve pressuring you into making a snap decision. We prefer to provide guidance and expert advice; matching you to the right piano.

2 . REPUTATION
We are the house of Steinway in Edmonton. Our responsibility is to serve our clients in a manner that shows the utmost respect, Our reputation for serving the public remains unmatched. When a client makes the ultimate decision to trust us with their piano investment, we know that we have done the work to live up to the reputation earned over almost 40 years of serving Edmonton and area.

3 . SELECTION
Our pianos are displayed in an elegant, acoustically designed showroom. These include new and previously owned Steinway, Boston and Essex pianos and more. We also house a variety of used pianos taken in trade, of all makes. Our showroom is inviting, and is a mecca for the piano enthusiast. We strive to keep our showroom instruments in the best possible condition, so you can be assured that what you are hearing is the best that piano can deliver.

4 . NO BARGAINING TRICKS
Steinway & Sons does not artificially inflate the so-called list price and discount according to your bargaining skills. Steinway & Sons founder said, “Build the best piano possible and sell it at the lowest price consistent with quality.” Steinway have lived up to his edict since 1853. Piano Centre Edmonton adheres to this. Besides giving you the true value of our instruments, this assures you of the investment value of your newly selected piano.

5 . RENTAL PROGRAM
We offer a rental program for concerts and special events. If you’ve always dreamed of having a Steinway piano at one of your special events, contact us and allow us to assist in making this a reality for you!

6. COMMUNITY CONNECTION If you are not convinced that you or your child will enjoy the piano long term, our Sales Consultants can help to assess your needs and recommend a piano teacher or program. Please bring up and discuss your preferences and any concerns with our Sales Consultants. We have established relationships with hundreds of piano teachers in the Edmonton area and beyond, and are happy to refer a variety of piano teachers for your selection.

7 . THE STEINWAY PROMISE
For 10 years following your purchase, you can trade your Boston or Essex piano from Piano Centre back to us, and receive the full price you paid for it toward the purchase price of any new piano of greater value. (This is assuming the piano is in good condition, reasonable wear and tear excepted, and no major repair work is required.)

8. WARRANTIES AND GUARANTEES
Every piano at Piano Centre Edmonton has a warranty. New Steinway pianos are warranted for 5 years. Boston pianos and Essex pianos are warranted for 10 years. Our Pre-Owned pianos carry a warranty as well.

9 . SERVICE & SUPPORT
If at any point your piano requires tuning or servicing we would be happy to have our qualified technician take care of you. We do in home tunings, appraisals, repairs, and almost any service that a piano may require over its lifetime. Our Sales Consultants are experts and are able to guide you through the piano ownership process. We will always make recommendations for best practices on piano maintenance, and upkeep.

10 . CONFIDENCE
Everyone deserves to have the very best. In both service and product there is no substitute for quality.  All that Steinway & Sons and Piano Centre is and stands for, will make you confident in your piano selection.

most importantly, our staff of trained experts…

11. SALES CONSULTANTS
Piano Centre Sales Consultants are dedicated professionals. Their strong musical backgrounds and expertise in piano design and construction make them the most knowledgeable in the industry to assist you in evaluating your piano needs.